FAQ

We will sell body armor to civilians, Law Enforcement Officers, and Military Personnel in the United States who meet the following criteria:
1. Are 18 years of age or older
2. Are not a felon;
3. Are legally allowed to possess and use the item(s) in your state (If you are a New York or Conneticut resident, you must be active Law Enforcement or Military Personnel and provide necessary credentials);
4. Are purchasing this product for only lawful purposes;
5. Are purchasing this product on your own behalf;
6. Comply with all other Terms & Conditions.

Learn more about the legality of body armor in each state.

To inquire about the status of an order, or for other questions related to our products, please contact us by email at support@premierbodyarmor.com (this is preferred) or by phone at (704) 214-9951. While we are typically available, we may be assisting another customer when you call. If we do not answer please leave a voicemail so we can get back to you.

Please include your name, order number, and shipping address to expedite locating order information.

Body armor packages vary in weight and all orders are shipped through the USPS or UPS Ground Shipping with order tracking information available. Shipping information will be provided by email as soon as the order leaves our facility. Actual transit time of shipping varies based on location, but orders usually arrive within 2-5 business days once shipped.

All products are eligible for an easy return or exchange as long as the return is initiated within 30 days of receipt, and the product(s) is in new, unused condition. There is no re-stocking fee for returns or exchanges. The customer is responsible for any return shipping costs associated with returning the product.

Read more about our returns & exchange information.

For the sake of clarifying terms, "Lead Time" or "Production" phase is the time it takes for PBA to manufacture a product at our USA manufacturing facility and then get the product to our shipping/fulfillment department. This is NOT necessarily the amount of time it will take for the customer to receive the product.

With this in mind, we keep our backpack inserts, laptop cases, Discreet Executive Vest, Hybrid Tactical Vest, Core Mission Plate Carrier, and many more products in stock to cut down on the amount of time the customer has to wait to get the protective products they need. At times, a single color or size may be out of stock for a short period, typically less than a week, but the overwhelming majority is always in stock. 

We do not stock products that are more specialized or have significantly less demand and instead maintain a production time that is industry-leading and clearly stated on the product page. If you are interested in a specialized product or one that is out of stock, feel free to email (info@premierbodyarmor.com) or call us (704-214-9951) during business hours for a delivery estimate.

If an order is expected to take longer than the lead time listed on our website, we will provide an updated estimate of when you may expect your order.

At this time we only ship within the United States and parts of Canada. 

For Canadian purchases the buyer is responsible for all import fees associated with the shipment.

We can not ship to AB, BC, MB & NS due to restrictions.

Yes! 100% of our reviews have come from real customers who have purchased from us and have decided to leave a review in their own words. We do not edit reviews without permission.

Please see our Bulletproof Backpack Panels & Inserts page on our site and browse. If your bag brand and model is listed then we make a panel specifically for it! If it isn't DON'T WORRY. We most likely have a panel that will fit your bag very well.

If we do not currently make a specific panel for the bag you own, odds are good that one of the many shapes and sizes we do have will fit your bag very well. To find the best fit simply measure the spot in your bag that you would like to place a panel in and send us an email with those measurements! We will respond within 1 business day with a recommendation for your best fit. Send inquiries to: support@premierbodyarmor.com

Panel, plate, and insert all refer to the same thing: an armor plate or panel that is inserted into a bag, pack, or carrier. They're synonyms. 

Shooter’s cut is designed for an active shooter because it allows the wearer to shoulder their rifle with improved comfort and positioning without vital coverage loss. The SAPI/ESAPI cut is the more traditional body armor shape, often found in military armor systems. For comparison with a 8″x10″ plate, the area of the Shooter’s cut is about 2.22″ x 4.45″ and the area of the SAPI/ESAPI cut is 1.81″ x 2.61.”

Our raw soft armor materials are sourced from trusted US manufacturers such as Dupont, and our panels are manufactured under our careful watch at our ISO 9000 Certified facility.

STRATIS Plates have an 8-year warranty. Soft body armor panels have a 5-year warranty, and each carrier has a 2-year warranty.

Of course we enjoy seeing our products put to good use via social media posts etc., but we also love hearing stories directly from our customers! This type of interaction drives our team even harder to make the best product in the world. Please don't hesitate to share stories of how our products have been useful to you. Share at: info@premierbodyarmor.com

We have a great dealer program and are always looking for new dealers, both large and small. Please send us an email at info@premierbodyarmor.com and we would be happy to help!

Posting on social media platforms is a natural and powerful way to share your positive experience with friends. However, if you are a big fan, consider joining our ambassador program! We will get you set up with a coupon code and a link of your own and you can start earning as an ambassador today. Email info@premierbodyarmor.com for more information.

For all other questions, please contact us by email at support@premierbodyarmor.com(this is preferred) or by phone at (704) 214-9951 (If we do not answer please leave a voicemail so we can get back to you). For questions related to specific orders, please include a name, order number, or shipping address to expedite locating order information. If you are dissatisfied with your purchase for any reason please let us know. Above all else, our goal is customer satisfaction.