LEOnline™ FAQs for Agency Body Armor Procurement

Q: Who at Premier Body Armor will I be in contact with? Are they actually available when I need them?

A: When you reach out to Premier you can expect timely and clear communication from a team ready to help.

Q: We can’t afford to wait 10–16 weeks for our armor. What is your delivery timeline?

A: Our standard delivery timeline on custom vests, from production start to delivery, is 6 weeks.

Q: Can I apply for grants with Premier’s product(s)?

A: Yes, all our certified products generally qualify for grants, including the BVP (Bulletproof Vest Partnership).

Q: Will the vests fit?

A: Yes, we have fit hundreds of officers with our Fit Kit. Our sizing is accurate and we offer a fit guarantee. If a vest doesn’t fit, we’ll make it right.

Q: I’m at a small department. Do we get good service like the bigger agencies?

A: Yes, all Premier Body Armor agencies receive our 5-star service; it’s Southern Hospitality, where the customer comes first.

Q: We are a large agency. Can you handle our order volumes?

A: Yes, our factory and strategic partners are ready for whatever you can throw at us, all with our 6-week delivery.

Q: I haven’t heard of Premier Body Armor before. Is the company new?

A: With nearly a decade and a half in body armor, and 20+ years of fabrication and vehicle armor before, we are seasoned and ready to serve you.

Q: My agency has very specific requirements. Can you customize our vests?

A: Yes! Use our vest builder to customize the perfect vest for your agency or give us a call and we can work through the builder together.

Q: I’m used to getting in-person sizings done for our people. How does your sizing work?

A: With Premier Body Armor's LEOnline™ program, there’s no need to wait for a sales rep or send your people off-campus to a uniform shop. Instead you’ll work with our Fit Specialists and state-of-the-art Fit Kit to size each of your officers at a scheduled time that works for you. Using just an internet enabled device, our specialists will guide each officer through a 5-minute process to find the best fit. 

Contact Us Today!

Our hours of operations are 9 AM — 5 PM Eastern, Monday-Friday. For questions about your order, information on our products, or help choosing the best armor for your needs, don't hesitate to reach out to us at support@premierbodyarmor.com

If preferred, you may also call or text us at (704) 214-9951